Virtual Offices
RingCentral Emerging as Major Player in Virtual Offices
Published April 21st, 2009 by Jennifer LeClaire
For all the press Davinci Virtual managed to generate in recent weeks, one of its smaller competitors has won some ink of its own.
RingCentral is getting its 15 minutes of fame, so to speak, in a write up at the San Jose Mercury News. The story features Andrea Chavez, who works at a law firm with 40 other employees. The firm is called Virtual Law Partners and uses – you guessed it – RingCentral to make it all happen.
“When our clients call, they want to know they are calling a law firm, a reputable business, not someone in their pajamas and bunny slippers,” Chavez told the Mercury News, noting that the year-old law firm offers its clients less expensive rates than firms with brick-and-mortar facilities. “Our attorneys don’t make less money. We just don’t spend money on secretaries, fancy offices, those kinds of things.”
Getting to Know RingCentral
RingCentral combines a toll-free or local number with advanced call management, PBX, voicemail and Internet fax. The idea is to make a way for customers to set up multiple extensions with voicemail, automatically screen, forward and place calls, take voicemail, send and receive faxes, and receive message alerts so businesses don’t miss calls or waste time on unwanted ones.
This is a reputable company backed by some big name venture capitalists, so you can expect to hear more from them. Probably what spurred the article in the San Jose Mercury News is the early April announcement that the cloud computing-based hosted business phone services provider installed Mohan Gyani, former president and CEO of AT&T Wireless Mobility Services, on its board of directors. When you listen to his “acceptance speech,” you can see how big a deal it is for this company.
RingCentral’s Disruptive Technology
“In my career, I have tried to lead my businesses into new frontiers by anticipating the impact of technology shifts and by being prepared to deliver on the fundamental changes this would have on customers’ needs,” said Gyani. “Cloud computing is dramatically changing how business communication applications are delivered, especially due to the massive adoption of wireless phones.
“In RingCentral, I see an industry leader that is driving this disruptive technology change and delivering tremendous value that expensive legacy systems are incapable of delivering. RingCentral has built a unique and proven cloud computing-based technology platform and is a company that has a clear vision of the future of this industry.”
In addition to his new board position with RingCentral, Gyani also serves on the board of directors of Keynote Systems, Mobile TeleSystems OJSC, Safeway, SIRF Technology Holdings, and Union Bank of California as well as certain private companies.
You think he might know what he’s talking about? I do. Expect RingCentral to make a major push in this economy. They’ve got the expertise, the technology and the financial backing to make it happen.
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Maggie Correta April 22nd, 2009 at 12:15 pm
I see RingCentral is getting ready to make major moves in the virtual office space. The board this young company has established and the money they have behind them… I have to admit I was skeptical when I first heard about this virtual office company. But it looks like they are the real deal. They have to have some great tech to get this kind of interest.
Bill Brookshire April 22nd, 2009 at 12:33 pm
I see RingCentral is riding the cloud computing wave. That’s why they are getting so much attention. I don’t think other virtual office companies have caught on to this approach yet. It basically lets you utilize resources where they are most needed at any given time. That probably lowers the cost of doing business for RingCentral and ensures its customers have the bandwidth they need.
Rob Zeus April 22nd, 2009 at 12:51 pm
Disruptive technology is a strong word. If it’s merely cloud computing they are talking about, any virtual office company with the financial resources could easily replicate that. RingCentral seems to have a head start, though, which will be too its advantage against other 800 phone number providers.